Refunds & Returns

You can cancel the order or change the shipping address anytime before we send the products out to you. But once the product has been shipped out, we cant refund or change the address. 

 

If the product you received is a defective one, please send us the proof to info@ecovapez.com and after checking, we can send you a new one, we don’t refund on any devices after order shipping out. 

 

We don’t accept returns on our device, If the product you received is a defective one, please send us the proof to info@ecovapez.com, and after checking, we can send you a new one, we dont refund on any devices order shipping out. 

 

If your order is missing during shipping, send us an email, and after checking it out, we can send you a new one.